Refund policy

Fit and change of mind

We don’t offer returns or exchanges for fit or change of mind on made-to-order items that arrive as ordered, except where required by applicable law. Please check the product’s size guide before ordering.

Damaged, defective, misprinted, or incorrect items

If your item arrives damaged, defective, or misprinted, or you receive the wrong item, email info@pourdecisionspub.com as soon as possible. Include your order number, a brief description of the issue, and clear photos of the item. We’ll review your report and follow up about a replacement or refund.

Your rights under applicable consumer law still apply.